The Fern Sardar Sarovar Resort Kevadia, Gujarat

The location, the staff and the ambience of the hotel were excellent. In particular Shanu, Sanjay and Priya were outstanding. My wife was feeling unwell so Shanu organised for Sanjay to take us (by car) to see a really good doctor and brought us back to the hotel. The doctor was quickly able to diagnose the issue and prescribe a very effective course of treatment. There was an issue with a leaking sink in the bathroom (more details below) - but the maintenance staff were able to liaise with the management and we were moved to another room within a matter of minutes. Exceptional service. We were due to check out before breakfast service began so a packed breakfast was organised and this was provided to us on leaving the hotel.

The staff was very caring specially Smita at the reception , they took care of smallest of our queries and needs . At Zarwani restaurants complete staff was cheerful and always at our service . Good music at dinner time and very clean Maintainance .

Cleanliness - staff-Rooms-breakfast- Dinner were very nice. Except They Have Only TWO Wheal Chair . It takes too much time to Reach Room -Dining Area Etc. Otherwise Experience Was Very Good

Good location,very good staff .They are very helpful. Room and facility very good and the food had lot of variety

Location of the facility & staff was very helpful!!